School IT Administrators must authorise access to Pulse domains and IP addresses.
Where to apply these settings
These settings need to be configured within your school's email platform rather than your firewall or web filter. Depending on your setup, this may include your email service (for example, Google Workspace or Microsoft 365), and any third-party email security tools sitting in front of it, such as Barracuda, Mimecast, or Proofpoint.
Configuration
- Google Workspace: If your school uses Google Workspace, please follow the instructions from Google to configure your email allowlist or inbound gateway.
- Microsoft 365: If your school uses Microsoft 365, please follow the instructions for Microsoft Defender for Office 365 to configure your tenant allow list.
- Third-Party Gateways: If you use a third-party email security gateway, you will also need to update the allowlist there.
Australia, New Zealand and Asia
Pulse sends emails from the following IP addresses:
- 69.169.234.239
- 69.169.234.240
Pulse sends emails and notifications from:
- help@linewize.io
- support@educatorimpact.com
- pulse-notifications@educatorimpact.com
- mail.educatorimpact.com
We host the ANZ/Asia Pulse app at https://pulse.educatorimpact.com
Note
Schools that previously added ap-southeast-2.amazonses.com to their allowlist should replace it with mail.educatorimpact.com
United Kingdom, Europe and the Middle East
Pulse sends emails and notifications from the following IP addresses:
- 23.249.219.155
- 23.249.219.156
Pulse sends emails and notifications from:
- pulse-notifications@smoothwall.cloud
- mail.smoothwall.cloud
We host the UK Pulse app at https://pulse.smoothwall.cloud
North America
Pulse sends emails and notifications from the following IP addresses:
- 54.240.121.148
- 54.240.121.149
Pulse sends emails and notifications from:
- help@linewize.com
- pulse-notifications@linewize.io
- mail.linewize.io
We host the Pulse app at https://pulse.linewize.io