Experience Section of the dashboard


This feature is not currently available in North America. Please contact your Success or Account Manager for more information.

The Experience Section of the dashboard presents the aggregated and anonymized responses to the experience questions. The questions are drawn from The Flourish Movement’s framework, which covers six domains of wellbeing. You can find more information about the The Flourish Movement’s here. This article will help you navigate the Experience Section and understand the presented elements.


Current View1.png

The overall score on the right represents the proportion of responses that are either super green or green (the more positive responses). You can also see an overall score for each of the 6 domains. The arrow indicators shows the proportion this has changed either positively or negatively over the selected time (month, term, year). In this example, the overall score is 6.7, which is down 0.3 down since the previous month. The Experience of Work domain is 6.7, which is also down 0.7 since the previous month but Personal Experience is 6.9 for the month and up 0.3 from the previous month.

As the dashboard is adaptive, being in the All Domains view will show you data across all 6 of the wellbeing domains. You are able to drill down into each of the 6 domains of wellbeing as well.

Over Time View


The Over time option allows you to see a trend graph based on the overall scores over the selected period (term or year) to measure the change in sentiment over time.

Trend widgets

The trend widgets will highlight areas of interest that Pulse has identified based on your staff’s check-in responses.



The Highlights widget shows your most positive and most improved groups based on the experience data over the selected time period. When viewing All Domains, it also displays the domain that scored the most highly.



The Challenges widget shows you the group for which the experience data was most negative and the group that had the biggest decline over the selected time period. When viewing All Domains, it also displays the domain that scored lowest.

Key Questions


The Key Questions widget shows which sub-domains, had the most positive or negative impact for the selected time period. The Most Polarized section shows the sub-domain with the highest variance in responses, indicating the sub-domain having the least agreement among respondents.


The feedback section of the dashboard provides a list of feedback provided from staff after the 5 experience questions are asked in the check-in. It will show you which question it is in relation to. You can select the domains at the top of the dashboard, for example, if the feedback is related to Personal Experience, then it will appear under that feedback section and you can select the time period (Month, Term or Year).


Experience Heatmap

Score View

The heatmap offers cross-sectional data across the domains and sub-domains of wellbeing, across different groups within the school for the selected time period (month, term or year).


Each score in the heatmap represents the proportion of staff in that group who have answered that question in that domain or specific question as super-green or green. The closer the number is to 10, the higher the proportion of staff who have responded positively in that domain, sub-domain or question.

In the example above, the Whole School level is sitting at 6.4 in the Experience of Work domain, but variation can be seen across different groups within the school - the Leaders group is sitting at 7.8 overall, while the Middle School group is sitting at 6.3 and so on. Clicking on a score allows you to see the range of responses received:


Variation View

Switching to the Variation view in the top right corner changes the scores shown in the heatmap to show the degree of change (positive or negative) change over the selected time period (month, term or year).


Clicking on a score allows you to see the range of responses received, and how this compares to the previous time period:


Drilling Down

You are able to drill down into each of the 6 domains of wellbeing by selecting the domain at the top of the page. This will update everything in the Experience Section to reflect the responses collected in the selected domain.


The overall score now shows the proportion of super-green and green responses in this domain, as well as showing the overall results in each of the sub-domains.

In the drill down view, the Experience Heatmap will show the breakdown of responses for different groups in the school across the domain, sub-domains and questions:


Hovering your mouse over a question that is cut-off will allow you to see the whole question:



You will find the Benchmarking segment located at the bottom of the Experience section of the dashboard. Here, you will be able to see how the data for your group of staff compares to other schools across your region for the selected period of time (week, month or year):


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