How do I seek help as a student?

Pulse gives you a few options to reach out to trusted adults for wellbeing help during your Pulse check-in.

Option 1: Choose from a shortlist

When answering the first question, “How are you feeling today?” pick I need some help. You will see a list of adults at your school, such as your teacher, the principal, or a school counsellor. Pick the name of the person you want to get help from and select Send.

Video: Choose from a shortlist of names you can ask for help from.

Option 2: Talk to someone right away

Under “Need help right now?” Pulse lists other services you can use to talk to somebody right away. Pick one of them if you don't think you can’t wait for someone from school to follow up with your request. Otherwise, pick No thanks, then log out of Pulse.

Image 1: Choose from a list of services if you want to speak to someone right away.

Option 3: Use Search

If the name of the person at the school you’d like to ask for help from doesn’t appear on the short list, you can enter their name in the Search bar and select it from the suggestion list.

Pulse will send them a message to tell them you want their help. Pulse will email you when the staff has viewed your request.

Image 2: Search for the name of a trusted adult you can ask for help from.