Staff Pulse: Experience dashboard overview

Staff Pulse’s Experience dashboard presents aggregated staff responses to experience questions when they check in. The questions are drawn from a set of Flourish Questions, covering the six dimensions of Wellbeing: Experience of Work, Work and Life issues, Support at Work, Experiences at Work, Personal Experience, and Stress.

Current view

1. The overall score for All Domains shows the proportion of positive responses (green). The arrowed indicator underneath shows if the score has changed positively or negatively over the selected period. In Image 1, the overall score is 7.6, up 0.2 points for the year.

2. On the right, the six Experience domains show scores and their movements for the selected period. For example, the Experience of Work domain is 5.5, which is down 3.4 points for the year.

     Tip

   Select a domain at the top to explore the scores for their component subdomains.

3. The scores for the Experience section and its six domains may change based on your selected time period. You can select Month, Term or Year, or select a custom period from the date picker. To select a custom time period:
    
   1. Select the Select dates calendar.
   2. Select Custom weeks range.
   3. Select the Start and End dates. The calendar snaps to the start and end dates of your selected weeks.
   4. Select Apply.

Over time view

The Over time option allows you to see a trend graph based on the overall scores over the selected period (term or year) to measure the change in sentiment over time.

Trend widgets

1. The Highlights widget shows your most positive and most improved groups for the time period. When viewing All Domains, it also displays the domain that scored the highest.
2. The Challenges widget shows the with the most negative Experience data and the group that had the biggest decline over the selected time period. When viewing All Domains, it also shows the domain that scored lowest.
3. The Key Questions widget shows which sub-domains had the most positive or negative impact. The Most Polarized section shows the sub-domain with the highest variance in responses, indicating the sub-domain having the least agreement among respondents.

Feedback

The Feedback widget shows staff feedback collected through five experience questions during check-ins. This feedback can be filtered by domain (e.g., Personal Experience) and by time period (Month, Term, or Year).

Experience Heatmap

Score View

The heatmap offers cross-sectional data across the domains and sub-domains of wellbeing, across different groups within the school for the selected time period (month, term or year).

Each score in the heatmap represents the proportion of staff in that group who have answered that question in that domain or specific question as super-green or green. The closer the number is to 10, the higher the proportion of staff who have responded positively in that domain, sub-domain or question.

In the example above, the Whole School level is sitting at 6.4 in the Experience of Work domain, but variation can be seen across different groups within the school - the Leaders group is sitting at 7.8 overall, while the Middle School group is sitting at 6.3 and so on. Clicking on a score allows you to see the range of responses received:

Variation View

Switching to the Variation view in the top right corner changes the scores shown in the heatmap to show the degree of change (positive or negative) change over the selected time period (month, term or year).

Clicking on a score allows you to see the range of responses received, and how this compares to the previous time period:

Drilling Down

Select a domain at the top of the Experience dashboard to drill-down on each of these domains. In the drill down view, the Experience Heatmap will show the breakdown of responses for different groups across the domain, sub-domains and questions.

Benchmarking

The Benchmarking segment shows how the group compares to other schools across your region for the selected period.